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Donald Mitchell's Articles in Public Relations


Career	Outsourcing
Tools, Resources and Advice	Accounting
Communication	Writing
Leadership	Small Business
Sales	Public Relations
Marketing	Managements
Customer Service	Business

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Be More Available to Your Customers Many organizations schedule their hours to make life pleasant for employees. That can be costly if those hours make life unpleasant for customers. This article explains how to think about the hours you operate. Steer Your Customers to the Right Offerings Most customers pick the wrong offerings and for the wrong reasons. The resulting disappointments harm your business. This article shows how to avoid that problem. Upgrade the Role You Play in Your Customers' Lives Would you rather lead a star business or be a bit performer? This article describes how the role you choose in serving customers determines your ultimate success.

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